Help Center
Frequently Asked Questions
What are the driver requirements for renting?
Drivers must meet specific age requirements (typically 21+ or 25+ depending on the vehicle), possess a valid driver’s license, and pass our verification process. Full details are provided during the booking flow through Wheelbase.
How does the insurance verification work?
We require proof of active insurance that covers rental vehicles. Our system will guide you through the secure upload process once you’ve selected your dates and vehicle.
Where can I pick up my rental in Gainesville?
We offer convenient pickup locations within Gainesville, GA. Specific address details and pickup instructions are sent immediately upon booking confirmation. Delivery options may be available for a fee.
Are your vehicles professionally cleaned?
Absolutely. Every vehicle in The Miles Ahead Group fleet is professionally detailed and sanitized before every single rental to ensure a premium, safe experience.
Can I extend my rental mid-trip?
Extensions are subject to vehicle availability. Please contact us via email or the Wheelbase portal as early as possible if you think you’ll need more time.